> ## Documentation Index
> Fetch the complete documentation index at: https://docs.powersignals.co.za/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> How to get help with the Power Signals API and dashboard.

# Support

If you need help with integration, data behavior, API keys, or billing, the Support team can assist you.

## Before Contacting Support

Please include:

* Your account email or workspace name
* The endpoint you called
* Approximate request time (with timezone)
* Request ID (if available)
* The full error message or response body

This helps us diagnose issues faster.

## Common Issues

### Authentication errors

* Confirm your `X-API-KEY` header is included
* Check that the key has not been revoked
* Ensure there are no extra spaces in the header value

### Rate limits

If you are seeing `429 Too Many Requests`, review the [Rate Limits](/guides/rate-limits) guide and retry with backoff.

### Unexpected response data

For interpretation questions, include your query parameters and expected time range so we can verify behavior.

## Contact Support

For questions, feedback, or support, email us at [support@powersignals.co.za](mailto:support@powersignals.co.za).

<Info>
  For urgent production-impacting issues, include "URGENT" in your subject and provide impact details.
</Info>